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Toll Free: 1.800.387.2840

Cancellation Policy

Any order may be cancelled by the buyer only by written notice. Upon confirmation of the cancellation the following minimum cancellation charges will apply.

For Non-Stock Products, Specials and Custom Built Products:

-        $ 100.00 for all orders not yet processed

-        $ 250.00 for Power Transformer orders not Processed.

If the design has been competed the following minimum engineering charges apply:

-        Control power & automation products                  $ 200.00

-        Low voltage reactor / inductor products               $ 300.00

-        Low voltage distribution transformers                  $ 300.00

-        Low & medium voltage power transformers     $ 2,000.00

-        Air Core Reactors                                                   $ 1,000.00

-        Other custom products                                         Rex quoted charge

Power transformers and special or custom products where manufacturing has commenced, the cancellation charge will be Material + labour, up to 100% of the confirmed order price.

Rex reserves the right to cancel any order at any time for due cause with written notification to the purchaser.

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